Hub Coordinator - Northern Ireland
Core
Central point of coordination for a hospice, managing patient referrals and administrative operations to support end-of-life care delivery.
Role type
Hub Coordinator (Administrative)
Builds
Referral pathways and administrative workflows for a hospice serving patients and families.
Domain
Healthcare / End-of-life care
Deliverable
dashboards & analysis
Required skills
Customer service, telephone skills, IT systems management, record keeping, appointment scheduling, prioritization, attention to detail, empathy, collaboration
Responsibilities
Acting as first point of contact for referrals, managing referrals from healthcare professionals, coordinating enquiries via telephone and email, maintaining accurate records, arranging and scheduling appointments, working with clinical teams, providing reassurance and support to callers.