RENEWAL & REVIEW CONFERENCE UNIT DIRECTOR
Core
Directs and coordinates staff in the Renewal and Review Conference units to manage annual renewals of rental subsidies and handle participant inquiries/complaints for homeless families.
Role type
Senior IC program director (rental assistance)
Builds
Ongoing payment and administration of Living in Communities (LINC) rental assistance programs
Domain
Public sector / Social services / Housing
Required skills
Staff supervision and performance management, Policy development and procedure formulation, Data analysis and policy formulation, Governmental and non-governmental entity liaison, Program integrity monitoring, Corrective action planning
Technologies
WMS, POS, RAD, CARES, NYCWAY, RADMS, MIS
Responsibilities
Direct and monitor staff performance to ensure adherence to goals and policies, Develop corrective action plans and new procedures, Liaise with city agencies, courts, and community organizations, Analyze data from multiple sources to formulate policy issues, Ensure integrity of the Review Conference process
Seniority
Senior, hands-on IC