Director, Services Lead - Automation & Digital Transformation
Core
Lead complex, cross-functional programs to drive the delivery, optimization, and adoption of automation and digital services for rail customers, improving operational performance and reliability.
Role type
Senior IC program director (digital transformation & services)
Builds
Automation and digital service programs (analytics, telematics, asset performance) for rail customers
Domain
Rail transportation / Industrial IoT / Digital transformation
Deliverable
production ML models
Required skills
Program leadership, customer engagement, financial/commercial awareness, technical fluency in data/analytics/cloud, matrix leadership, change management
Preferred skills
PMP, Agile, Azure
Technologies
Cloud platforms, data platforms, telematics, predictive analytics
Responsibilities
Define and evolve automation service strategy; Serve as trusted advisor to customer stakeholders; Build long-term relationships focused on value realization; Partner with engineering for scalable solutions; Lead delivery and optimization of service programs; Manage multi-workstream initiatives; Establish program governance and reporting; Monitor financial performance; Lead business reviews; Support customer adoption via change management.
Seniority
Director, strategic program leadership
