F & B Shift Supervisor
Core
Oversee beverage shift operations, manage staff schedules, ensure service standards, and handle guest relations in a restaurant setting.
Role type
Shift Supervisor (F&B)
Builds
Beverage service operations
Domain
Hospitality / Restaurant
Deliverable
product features
Required skills
Staff scheduling, inventory control, guest complaint resolution, performance monitoring, shift operations management
Preferred skills
Associate's degree in a related field, 1 year of related experience
Responsibilities
Maintain employee work station and break schedules, ensure prompt and courteous service, monitor employee compliance with service standards, greet and communicate with guests, oversee service operation during assigned shift, ensure beverage shift operations open and close properly, resolve guest complaints, requisition and maintain control of inventories, coordinate cleaning and repairs of beverage outlets, perform administrative and reporting duties