Application Engineer Customer Service CPT (m/w/d)
Core
Technical analysis and resolution of complex software, control, and system problems for installed rail equipment globally, including remote and on-site support.
Role type
Senior Application Engineer (Automation/Control Systems)
Builds
Sustainable solutions for rail equipment availability and specialized Technical-Solutions areas
Domain
Rail transportation / Industrial automation
Required skills
SPS programming and diagnostics, Root Cause Analysis, system troubleshooting, drive system parameterization, technical documentation, training delivery, stakeholder support
Preferred skills
Siemens Step7/TIA Portal, Codesys, ABB systems, frequency converter knowledge, complex system architecture analysis
Technologies
Siemens Step7, TIA Portal, Codesys, ABB, frequency converters, drive systems
Responsibilities
Analyze, diagnose, and resolve software/control issues; perform Root Cause Analysis; provide remote and on-site technical support; program and modify SPS controls; optimize system performance; support training and knowledge transfer; participate in service hotline
Seniority
Senior, hands-on IC
