CareerPlan

Manager, Integration Engineering

Chennai, TN, inFull-time3500k2026-10-08 → 2026-11-10
On-site · India

Core

Build and drive integration engineering capability from the India GCC, owning third-party and platform integrations including ServiceNow and PSA marketplace pilots.

Role type

Senior IC engineering manager (integration)

Builds

Third-party and platform integrations, specifically ServiceNow implementation and PSA marketplace integrations

Domain

IT/Software Engineering, Integration, Professional Services Automation (PSA)

Required skills

Team building from zero, blended workforce management, ServiceNow, API/integration platforms (MuleSoft, Boomi, Workato, Azure Integration Services), PSA ecosystem tools, AI-native engineering workflows, ITSM/collaboration tooling, change management/compliance

Preferred skills

GCC/Global Captive experience, contract-to-hire staffing models, cybersecurity/certificate infrastructure background

Technologies

ServiceNow, MuleSoft, Boomi, Workato, Azure Integration Services, ConnectWise, Autotask, Kaseya, Jira, Confluence

Responsibilities

Define team structure and hiring plan, own integration engineering delivery for ServiceNow and PSA pilots, partner with core platform engineering to define architecture and patterns, lead as an AI-native manager, provide updates to senior US leadership

Seniority

Senior, hands-on IC