Property Tax College Aide
Core
Process property tax payment plans, verify eligibility, and handle customer inquiries for the NYC Department of Finance.
Role type
Administrative support specialist (property tax)
Builds
Property tax payment plans and customer service interactions
Domain
Public sector / Municipal finance
Deliverable
client delivery
Required skills
Data entry, Customer service, Document verification, Income calculation, Database management, System training
Preferred skills
Knowledge of NYCePay, Property Tax System (PTS), ACRIS, ACCESS database (via careerplan.io/jobs/3743990015982131-property-tax-college-aide-at-city-of-new-york)
Responsibilities
Responding to customer inquiries via phone, Reviewing property tax applications to determine eligibility, Processing Property Tax Interest and Deferral applications, Confirming supporting documentation and verifying ownership status, Data entry into ACCESS database, Conducting outreach to applicants