DIRECTOR OF PROGRAMS
Core
Oversee day-to-day operations of intake and assessment sites for homeless individuals and families, ensuring access to shelter and facilitating placement into stable housing.
Role type
Senior IC administrative director of social services
Builds
Shelter intake and assessment services, permanent housing placements
Domain
Public sector social services / homelessness prevention
Required skills
Case management, program implementation, policy interpretation, staff supervision, stakeholder liaison, compliance monitoring, scheduling, financial entitlements review
Preferred skills
Technical assistance in exceptional cases, initiative development, meeting facilitation
Technologies
None stated
Responsibilities
Provide oversight of case management and placement services; offer technical assistance and supervision to social services staff; ensure efficient permanent placements and compliance with federal/state mandates; implement program guidelines and new initiatives; liaise with shelter staff and community providers; monitor client responsibility and noncompliance; oversee weekly referrals to housing specialists and review of cases; ensure compliance with financial entitlements and savings contracts.
Seniority
Senior, hands-on IC