RAP TEAM LEADER
Core
Manage a team of first-level supervisors to review case reports, ensure timely approvals, and monitor staff productivity within federal guidelines for housing stability and rental assistance.
Role type
Team Lead / Supervisor in social services
Builds
Housing stability and rehousing programs for individuals and families
Domain
Public sector social services / Housing assistance
Deliverable
client delivery
Required skills
Case review and approval, staff supervision and performance evaluation, unit goal setting, schedule management, federal guideline compliance, client and landlord interaction, training subordinate staff
Preferred skills
Experience in employment planning or economic opportunity programming
Responsibilities
Review case reports and ensure timely approvals, develop unit goals and objectives, monitor staff productivity, organize daily staff schedules, assist with in-person clients and landlords, manage first-level supervisors, ensure compliance with federal guidelines, train subordinate staff, provide performance evaluations
