Automotive Technical Support Engineer – German Speaking
Core
Handle technical cases from German-speaking dealer workshops by analyzing fault codes, symptoms, and live data to find root causes and guide repairs.
Role type
Automotive Technical Support Engineer (Level 1)
Builds
Diagnostic solutions and repair guidance for German-speaking dealers
Domain
Automotive / Electric and High-Voltage Vehicles
Deliverable
client delivery
Required skills
Automotive diagnostics, fault code analysis, live data interpretation, repair information systems, wiring diagrams, written German, analytical problem solving
Preferred skills
High-voltage / EV qualification (DGUV 209-093), technical hotline experience, warranty tools
Technologies
Diagnostic tools, ticketing systems, repair information systems
Responsibilities
Analyze fault codes and symptoms to identify root causes, guide technicians on repairs via written German, document cases and escalate complex issues, spot recurring issues for engineering
Seniority
Junior to Mid-level, hands-on IC