Technical Specialist - Flying Doc (m/w/d)
Core
Field and remote technical specialist supporting dealers and workshops across Europe to reduce vehicle downtime and resolve complex automotive technical issues.
Role type
Senior IC automotive technical specialist (field/remote)
Builds
Reduced vehicle downtime and optimized repair processes for automotive service networks (via careerplan.io/jobs/3743990015891576-technical-specialist-flying-doc-mwd-at-msx-international)
Domain
Automotive after-sales / Technical support
Required skills
Complex electrical/electronic diagnostics, OEM diagnostic tools (wiTECH POD, DiagBOX VCI), electrical schematic interpretation, root cause analysis, ECU programming and configuration, multimeter and oscilloscope usage, technical documentation and reporting, cross-functional team coordination, on-the-job training
Preferred skills
European field experience, multi-brand knowledge, ADAS and high-voltage systems expertise, network communication analysis (CAN/LIN/FlexRay)
Responsibilities
Conduct on-site and remote diagnostic missions to support dealers and authorized workshops; Diagnose and resolve complex electrical/electronic and multiplexing faults; Analyze individual vehicle issues and systematic fault patterns; Create technical reports and action plans for engineering and quality teams; Coordinate interdisciplinary teams at repair sites; Train and coach technicians on technical procedures
Seniority
Senior, hands-on IC