FAIR HEARING AGENCY REPRESENTATIVE
Core
Represent the Family Independence Administration (FIA) at New York State Administrative Hearings by presenting and defending cases regarding Cash Assistance, SNAP, and Medicaid, or resolving disputes through Same Day Resolution Conferences.
Role type
Associate Benefits Opportunity Specialist Level II (Fair Hearing Representative)
Builds
Defense of agency positions in administrative hearings and resolution of benefit disputes
Domain
Public sector social services / Administrative law
Deliverable
client delivery
Required skills
Evidence presentation, cross-examination, document review, case analysis, report preparation, staff training, trend analysis
Preferred skills
Experience in social/human services, knowledge of WMS/POS/FHIS systems
Technologies
Welfare Management System (WMS), Paperless Operation System (POS), Fair Hearing Informational System (FHIS), Electronic Evidence Packet System (EEPS)
Responsibilities
Present and defend Fair Hearing cases before State Administrative Law Judges; cross-examine appellants; prepare and review evidence packets; conduct Same Day Resolution Conferences; train staff on performance and defenses; analyze Fair Hearing trends and causal factors.
Seniority
Mid-level, hands-on IC