Players Club Manager
Core
Oversee daily operations of a casino Player's Club, manage staff, and ensure customer satisfaction while adhering to gaming regulations.
Role type
Player's Club Manager
Builds
Player's Club membership and guest experience
Domain
Gaming / Casino
Required skills
Staff supervision, gaming regulations compliance, player tracking system proficiency, MS Office applications, conflict resolution, inventory management, goal setting (via careerplan.io/jobs/3743990015793691-players-club-manager-at-boyd-gaming)
Preferred skills
2+ years in Player's Club or gaming industry management
Technologies
Player tracking system, MS Office applications
Responsibilities
Supervise hiring, training, scheduling, and discipline of Representatives; Implement promotions to increase membership; Ensure adherence to state gaming rules; Respond to guest requests and complaints; Maintain equipment and inventory; Manage shift transactions and regulatory records.
Seniority
Mid-level, hands-on IC