Community Associate
Core
Administrative and outreach support for a NYC Community Board, focusing on resolving constituent complaints, monitoring municipal services, and managing community engagement.
Role type
Administrative Community Associate
Builds
Community partnerships, outreach campaigns, and constituent service resolutions
Domain
Local government / Community advocacy
Deliverable
dashboards & analysis
Required skills
Constituent relations, municipal service monitoring, administrative support, volunteer management, outreach campaign execution, content creation, data collection, financial record keeping, meeting coordination
Preferred skills
Strategic relationship building, event representation, demographic analysis
Technologies
City Financial Management System (FMS), social media platforms, website content management
Responsibilities
Maintain constituent complaints log and ensure resolution; monitor municipal services; manage volunteer performance and records; draft outreach materials and press releases; coordinate website updates; prepare meeting minutes and attendance reports; liaise with government offices; manage office operations and financial entries.
Seniority
Entry-level to Mid-level, hands-on IC
