Executive Director of Licensing Services
Core
Lead the NYC Taxi and Limousine Commission's Licensing and Standards Division, overseeing application processing, background investigations, and compliance for the city's for-hire vehicle industry.
Role type
Executive Director (Government Agency)
Builds
Regulatory compliance frameworks, licensing processes, and operational efficiency for NYC's transportation ecosystem.
Domain
Public Administration / Transportation Regulation
Deliverable
Dashboards & analysis / Client delivery
Required skills
Strategic transformation, cross-functional project management, process automation, performance standards establishment, staff mentorship, regulatory compliance, data-driven decision making
Preferred skills
Coaching and guidance, collaborative meeting facilitation, public speaking, hearing representation
Responsibilities
Create efficiency plans and implement improvement projects; recommend and assist with process automation; establish performance standards; train, mentor, and coach staff and supervisors; review high-priority correspondence; attend and present at Commission hearings; coordinate with sister agencies on best practices.
Seniority
Executive, strategic leadership & mentorship
