Mission Partner Sites Technical Associate
Core
Support enterprise virtual desktop infrastructure, equipment, and Mission Partner Sites by deploying, configuring, and troubleshooting Windows systems and services in operational environments.
Role type
Senior IC systems support engineer (Windows/VDI)
Builds
Production Windows endpoint environments and VDI services for mission partners
Domain
National security / Government IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows system deployment and configuration, Active Directory troubleshooting, PowerShell scripting, endpoint lifecycle management, root cause analysis, change-control methodology, technical documentation, cybersecurity protocols, stakeholder collaboration
Preferred skills
SCCM/MDT/WSUS administration, VDI application delivery technologies (e.g., Omnissa App Volumes), automating Windows server and desktop builds
Technologies
Windows, Active Directory, PowerShell, SCCM, MDT, WSUS, Omnissa App Volumes
Responsibilities
Deploy, configure, and sustain Windows systems at mission partner locations; diagnose and resolve complex networking, authentication, and configuration issues; automate recurring tasks using scripting tools; coordinate project milestones with engineering and management; maintain service-level reliability and documentation; travel to support installations and exercises
Seniority
Senior, hands-on IC