Analista de Dados Pl
Core
Manage and sustain the NPS and customer satisfaction data cycle across Latin America, developing executive dashboards, automations, and root cause investigations.
Role type
Senior Data Analyst (Customer Experience & NPS)
Builds
Executive dashboards, data automations, and operational reports for dealer networks.
Domain
Automotive industry / Customer Experience
Deliverable
dashboards & analysis
Required skills
SQL, Power BI (DAX, Power Query), Python, ETL processes, data validation, root cause analysis
Preferred skills
Automotive sector experience, dealer network knowledge
Technologies
Power BI, Databricks, Cognos, Excel
Responsibilities
Develop and evolve executive dashboards in Power BI; Investigate data flow failures and identify root causes; Maintain business rules and automations for multiple countries; Support business areas with NPS reporting and operational routines.
Seniority
Senior, hands-on IC
