Automotive Technical Specialist – Level 2 | Diagnostics & Technical Support (Dutch / French / English)
Core
Second-level technical support specialist resolving complex diagnostic and repair cases for dealers and independent workshops via phone and online.
Role type
Senior IC automotive technical specialist (diagnostics & support)
Builds
Remote diagnostic guidance and process improvements for dealer networks
Domain
Automotive industry, diagnostics, hybrid/electric propulsion
Deliverable
client delivery
Required skills
OEM diagnostic tools, wiring diagrams, multimeter, oscilloscope, structured fault-finding, mechanical systems, vehicle electronics, CAN networks, hybrid/electric propulsion
Preferred skills
High-voltage/hybrid qualification, technical helpdesk experience, OEM dealer network experience, coaching/training experience
Technologies
OEM diagnostic tools, multimeter, oscilloscope
Responsibilities
Resolve complex diagnostic cases, coach dealer technicians, monitor repair processes, document technical issues, build relationships with workshops
Seniority
Senior, hands-on IC