L1 MPQ Engineer - Spanish speaking
Core
Liaise with dealership personnel and project management to analyze vehicle case histories, trends, and issues; record data and circulate information to helpline engineers and customers.
Role type
L1 Automotive Helpdesk Engineer
Builds
Vehicle case history analysis and data reporting for dealership support
Domain
Automotive industry / Customer Support
Deliverable
dashboards & analysis
Required skills
Fluent Spanish and English, data recording, problem-solving, process orientation, computer literacy
Preferred skills
Customer service experience, engineering background, automotive background
Responsibilities
Record data into computer systems, participate in training and product information exchange, write and circulate data to stakeholders, complete company documentation, perform ad hoc duties
Seniority
L1, individual contributor
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