Market Specialist
Core
Assist and lead tasks to ensure the successful launch and sustainment of automotive dealerships on the FSR+ online service reservation software platform.
Role type
Market Specialist (Customer Success & Adoption)
Builds
Dealer adoption and utilization of the FSR+ tool
Domain
Automotive / Software Implementation
Deliverable
product features
Required skills
Data analysis, action plan development, technology comfort, teaching/mentoring
Preferred skills
Teaching experience, educator background, organized mindset
Technologies
Flash Ops Report, Qlik Sense
Responsibilities
Develop pre-visit sustainment packets for field coaches, analyze customer feedback and data to create action plans, monitor dealer performance trends, increase tool usage month-over-month
Seniority
Individual Contributor
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