SECTION SUPERVISOR
Core
Supervise units of staff processing Medicaid eligibility applications and review complex cases for the City of New York's Medical Assistance Program.
Role type
Section Supervisor (Principal Administrative Associate II)
Builds
Medicaid eligibility determinations and administrative reports
Domain
Public sector / Healthcare administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Staff supervision, case review, performance monitoring, statistical reporting, in-service training, policy implementation
Preferred skills
null
Technologies
null
Responsibilities
Supervise units composed of Eligibility Specialists and Clerical Associates; Review difficult or unusual Medicaid cases; Monitor staff performance; Prepare statistical data and special reports; Conduct in-service training; Participate in staff meetings regarding new policies; Confer with immediate supervisor on unit functioning.
Seniority
Mid-level supervisor
