Slot Assistant Shift Manager
Core
Supervise slot department personnel, ensure security of slot funds, and resolve customer disputes in a casino environment.
Role type
Shift Manager (Slot Department)
Builds
Casino floor operations and slot machine management
Domain
Gaming / Casino
Deliverable
client delivery
Required skills
Supervision, customer dispute resolution, regulatory compliance, schedule management, key control, written documentation
Preferred skills
2+ years gaming experience with slot concentration
Technologies
Two-way radio
Responsibilities
Supervise and evaluate slot service personnel, resolve customer complaints, complete department forms for jackpots and transactions, maintain key controls, prepare work schedules
Seniority
Mid-level, hands-on management
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