Director of Cage and Count Room
Core
Oversee daily operations of the casino Count Room, managing staff, currency collection, and strict internal controls for uncounted funds.
Role type
Senior operations supervisor (casino cage/count room)
Builds
Accurate currency reporting, ticket/chip collection, and fund accountability for casino operations
Domain
Gaming / Casino operations
Required skills
Cash handling, 10-key calculator proficiency, Microsoft Office, supervisory management, hiring and scheduling, compliance paperwork, budget participation, guest service resolution, credit/check-cashing, data entry, basic mathematics, physical lifting (up to 50 lbs)
Preferred skills
Prior supervisory experience, Count Room Attendant experience, Cage/Credit/Collection experience
Technologies
Microsoft Office Suite, PC systems
Responsibilities
Supervise count room attendants and coordinate with other department shift managers, ensure strict adherence to internal controls and policies during drops and counts, manage personnel functions including interviewing, training, and performance evaluation, prepare currency for deposit and resolve guest-related issues, maintain equipment through preventive maintenance, complete accountability and compliance paperwork, and participate in departmental budget establishment.
Seniority
Senior, hands-on IC with supervisory duties