Program Manager
Core
Manage and implement public housing policies focused on tenancy administration, including program planning, evaluation, and process improvement.
Role type
Program Manager (Public Housing Policy)
Builds
Tenancy administration programs and operational projects for NYCHA public housing portfolio
Domain
Public Housing / Social Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program planning and implementation, policy analysis and evaluation, business process mapping, stakeholder collaboration, training facilitation, risk mitigation, trend analysis
Preferred skills
None stated
Technologies
None stated
Responsibilities
Plan, implement, coordinate, monitor, and evaluate tenancy administration programs; Prepare evaluation reports and performance analyses; Provide technical assistance and training to staff; Make recommendations for policy and procedure improvements; Resolve complex policy-related issues and mitigate risks; Cultivate relationships with internal departments and external community organizations
Seniority
Mid-level, independent contributor