Automotive Technical Advisor
Core
Senior automotive technical advisor diagnosing complex repair cases, analyzing root causes, and coaching retailer staff to improve diagnostic and repair service quality.
Role type
Senior IC automotive technical advisor
Builds
High-quality diagnostic and repair solutions for automotive retailers and customers
Domain
Automotive after-sales / EV diagnostics
Deliverable
client delivery
Required skills
Master Technician certification, electrical diagnosis, complex vehicle system investigation, root cause analysis, process improvement, stakeholder coaching
Preferred skills
High voltage/EV experience, remote diagnostics capability
Technologies
Advanced diagnostic tools
Responsibilities
Answering support requests and delivering diagnostic/repair services, monitoring repair success and reporting gaps, reviewing processes to increase quality, coaching retailer staff on technical deviations, documenting complex technical issues
Seniority
Senior, hands-on IC
