Automotive Technical Specialist
Core
Senior automotive technical specialist providing complex diagnostic repair support, root cause analysis, and process optimization for dealers and customers.
Role type
Senior IC automotive technical specialist (diagnostics & repair)
Builds
High-quality diagnostic and repair services, process improvements, and technical solutions for automotive retailers
Domain
Automotive after-sales, diagnostics, and repair optimization
Deliverable
client delivery
Required skills
Master Technician certification, electrical diagnosis, complex vehicle system investigation, root cause analysis, process review, dealer coaching, remote diagnostics
Preferred skills
High voltage/EV experience, multi-tasking in fast-paced environments
Technologies
Cutting-edge diagnostic tools
Responsibilities
Answer support requests and deliver diagnostic/repair services; analyze and report on repair gaps; review processes to increase quality; coach retailer staff on technical deviations; build relationships with retailers and customers
Seniority
Senior, hands-on IC
