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Sr. National Training Manager – Patient Services Access and Reimbursement Team

Mettawa, IL, us💼 Full-time🗓 2026-09-08 → 2026-09-26

Core

Design and deliver compliant training solutions for the Retail Field Reimbursement Manager organization to strengthen participant performance and learning outcomes in pharmaceutical access and reimbursement.

Role type

Senior Training Manager (Pharmaceutical Field Training)

Builds

Training programs and learning solutions for Field Reimbursement Managers

Domain

Pharmaceutical industry, Patient Services Access and Reimbursement

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Adult learning principles, Learning and Development platform development (PowerPoint, Articulate Rise, iSpring), Pharmaceutical field experience (Account Executive or Field Reimbursement Manager), Project leadership, Business strategy alignment, Coaching and feedback delivery, Cross-functional collaboration

Preferred skills

Learning Management System (LMS) experience, Migraine or Psychiatry therapeutic area knowledge, Basic AI principles for training efficiency, Health sciences or market access knowledge

Responsibilities

Design, develop, and deliver compliant learning solutions; Build trust and credibility with key stakeholders; Leverage existing L&D platforms to reduce duplicative efforts; Provide candid verbal and written feedback to training participants; Assess participant skill levels and adjust coaching techniques; Develop Guest Trainers and/or Regional Field Trainers; Integrate training activities into franchise team business plans; Lead cross-functional initiatives and support special projects; Assist with onboarding, development, and mentorship of other NTMs

Seniority

Senior, hands-on IC

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