OUTREACH LEAD
Core
Managing and motivating a 4–6-person team of Outreach Specialists to connect New Yorkers with vital city services like housing, tenant protection, and benefits enrollment.
Role type
Senior team lead / manager for community outreach
Builds
Community engagement programs and resource connections for New Yorkers
Domain
Public sector / Social services / Community outreach
Deliverable
client delivery
Required skills
Team management, stakeholder relationship building, public speaking/presentation, training delivery, data-driven demographic identification, logistical planning
Preferred skills
Experience running outreach, field, or campaign teams; extroversion
Responsibilities
Manage and coordinate a team of up to six Outreach Specialists; ensure daily and weekly outreach goals are met; provide programmatic support and logistical planning; identify opportunities for new relationships with community stakeholders; prepare and deliver presentations at meetings and events; lead training for staff and stakeholders; maintain records of events and referrals.
Seniority
Senior, hands-on IC with team management responsibilities