Recall Event Coordinator
Core
Coordinating, monitoring, and optimizing vehicle-related recall campaigns within the Dutch market to ensure efficient execution and stakeholder alignment.
Role type
Recall Event Coordinator
Builds
Vehicle recall and safety campaigns
Domain
Automotive / After-sales operations
Deliverable
client delivery
Required skills
Campaign coordination, stakeholder management, data analysis, operational reporting, risk identification, process improvement, Microsoft Excel, Dutch and English language proficiency
Preferred skills
Project coordination, operations, customer service, campaign management experience, automotive sector affinity
Responsibilities
Coordinate and support execution of recall and safety campaigns from start to finish; Act as central point of contact for stakeholders; Collaborate with external partners to ensure campaign success; Monitor campaign performance metrics including customer reach, appointments, repairs, and completion rates; Analyze operational data to identify improvement opportunities; Develop and implement action plans to optimize campaign results; Identify risks, bottlenecks, and deviations during campaign execution; Ensure compliance with internal guidelines, processes, and legal requirements; Prepare progress reports and analyses for management and stakeholders; Contribute to process improvements and efficiency within the campaign organization
Seniority
Individual Contributor
