Program Director, Freestanding ER & Urgent Care
Core
Strategic and operational leadership for free-standing ER and Urgent Care facilities, overseeing P&L, team leadership, and partner relationships to drive performance and patient experience.
Role type
Senior facility operations leader (Program Director)
Builds
Free-standing Emergency Room and Urgent Care Hospital Outpatient Departments
Domain
Healthcare Operations / Ambulatory Care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Healthcare Operations management, Hospital reimbursement (documentation, coding, billing, collections), Multi-site management, Regulatory and accreditation compliance, P&L management, Clinical recruitment coordination, Budget development, Customer satisfaction measurement
Preferred skills
MBA, RN license, Servant leadership, Cross-organizational collaboration
Technologies
None stated
Responsibilities
Manage facility-level operations including P&L responsibility, coordinate provider activities with the Medical Director, lead facility department leadership staff, participate in regulatory surveys and accreditation, manage customer service experience and satisfaction metrics, drive volume and center-level growth, maintain relationships with hospital partners
Seniority
Senior, hands-on IC
