Program Director, Emergency and Urgent Care
Core
Strategic and operational leadership for Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department facilities, overseeing day-to-day operations, financial performance, and team leadership.
Role type
Senior operational leader (Program Director) for retail healthcare facilities
Builds
Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department facilities
Domain
Healthcare operations (Emergency & Urgent Care)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, facility operations oversight, team leadership, regulatory compliance, budget development, clinical recruitment coordination, customer service management, multi-site management, hospital reimbursement knowledge
Preferred skills
MBA, multi-site management experience, servant leadership
Technologies
None stated
Responsibilities
Complete P&L responsibility for the facility(s), Integration of operations with all applicable hospital departments, Coordination and integration of Provider activities, Ensure operational procedures are consistently maintained, Provide leadership and motivation to maintain patient oriented customer service culture, Responsible for maintaining facility operational metrics in accordance with benchmarks set, Coordination with hospital partner for clinical recruitment and training, Management of facility department leadership staff, Participate in regulatory and accreditation preparedness and survey process, Participate in local marketing activities, Ensure compliance with Hospital Policies, procedures, and processes, Promote the value proposition of Intuitive through coaching the Clinical Managers and administrative staff, Participate in the budget development process, Management of the customer service experience and relations at the facility, Responsible for volume and center level growth
Seniority
Senior, hands-on IC with strategic oversight
