Program Director, Freestanding ER & Urgent Care
Core
Strategic and operational leadership for free-standing ER and Urgent Care facilities, overseeing P&L, team leadership, and partner relationships to drive efficiency and patient experience.
Role type
Senior IC healthcare operations director
Builds
Free-standing Emergency Room and Urgent Care Hospital Outpatient Department operations
Domain
Healthcare / Ambulatory Care
Required skills
P&L management, multi-site management, clinical recruitment coordination, regulatory compliance, budget development, customer satisfaction measurement, volume growth strategy, hospital reimbursement knowledge, servant leadership
Preferred skills
MBA, RN license, experience with Intuitive Health core values alignment
Technologies
None stated
Responsibilities
Oversee day-to-day operations and maintain operational metrics; Lead and develop facility leadership and front office teams; Coordinate with hospital partners for clinical recruitment and training; Participate in regulatory, accreditation, and survey processes; Manage customer service experience and track satisfaction levels; Drive volume and center-level growth; Participate in budget development with Regional Vice President.
Seniority
Senior, hands-on IC
