Program Director, Emergency and Urgent Care
Core
Oversee operations, P&L, and growth of Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department facilities.
Role type
Senior facility operations director (emergency/urgent care)
Builds
Retail healthcare facilities integrating urgent care and emergency services
Domain
Healthcare operations / Ambulatory care
Required skills
Healthcare operations management, P&L responsibility, clinical recruitment, regulatory compliance, budget development, customer service management, multi-site management, hospital reimbursement knowledge
Preferred skills
MBA, multi-site management experience, servant leadership
Technologies
None stated
Responsibilities
Manage facility level operations for Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department, Ensure operational procedures are consistently maintained in facility, Provide leadership and motivation to maintain patient oriented customer service culture, Responsible for maintaining facility operational metrics in accordance with benchmarks set, Coordination with hospital partner for clinical recruitment and training, Participate in the budget development process with the Regional Vice President and Joint Operating Committee, Responsible for volume and center level growth
Seniority
Senior, hands-on IC

