Technical Supporter
Core
Diagnose and repair complex vehicle systems, analyze root causes, and provide high-quality service to dealers and customers.
Role type
Senior IC automotive mechatronics technician (diagnostics & repair)
Builds
Repair services and diagnostic solutions for vehicle dealers and end customers
Domain
Automotive / Mobility / Electric Vehicles
Deliverable
physical/clinical work
Required skills
Automotive mechatronics master qualification, electrical diagnostics, high-voltage system experience, complex system documentation, remote diagnostics, multi-tasking
Preferred skills
Electric vehicle experience, Can-Do mentality
Technologies
High-voltage systems, electric vehicle platforms
Responsibilities
Answer support requests and perform diagnostics/repairs, track repair processes and identify gaps, coach dealer staff on technical issues, document complex problems for central organization, build relationships with dealers and customers
Seniority
Senior, hands-on IC
