Patient Account Representative
Core
Resolve billing and payment issues, process claims, and manage patient account data for outpatient physical therapy clinics.
Role type
Patient Account Representative (Medical Billing & Collections)
Builds
Patient payment processing and insurance claim resolution for outpatient therapy services
Domain
Healthcare / Medical Billing
Deliverable
client delivery
Required skills
Medical billing and coding knowledge, Insurance verification, Claims processing, Collections management, Patient account management, Insurance regulations compliance, Data element management
Preferred skills
Associate's or Bachelor's degree, Experience with Waystar and Japari systems
Technologies
Waystar, Japari, Microsoft Office
Responsibilities
Resolve billing and payment discrepancies, Process payments and refunds, Verify patient insurance and obtain prior authorizations, Follow up on unpaid claims and denials, Maintain accurate patient account information, Collaborate with departments to improve reimbursement processes
Seniority
Entry-level to Mid-level, hands-on IC