NETWORK OPERATIONS CENTER SYSTEMS ADMINISTRATOR
Core
Plan, coordinate, implement, and support enterprise monitoring initiatives to ensure the availability, reliability, and performance of the agency's technology infrastructure.
Role type
Network Operations Center Systems Administrator
Builds
Enterprise monitoring platforms, infrastructure enhancements, automation initiatives, and operational modernization efforts
Domain
Public sector social services (HRA/DHS) technology infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise monitoring, infrastructure management, project coordination, technical issue resolution, deployment management
Preferred skills
Automation, security improvements, vendor collaboration
Technologies
Enterprise monitoring platforms
Responsibilities
Manage multiple concurrent technology projects involving infrastructure enhancements and software upgrades; Collaborate with Infrastructure Services, Network Services, Cybersecurity, and business stakeholders; Resolve technical issues and ensure successful deployment of mission-critical solutions
Seniority
Mid-level, hands-on IC
