Records Analyst-Trainer
Core
Develop training materials, provide technical assistance, and support records management applications for NYC agencies.
Role type
Records Analyst-Trainer
Builds
Training programs, user guides, and technical documentation for records management systems
Domain
Public sector records management
Deliverable
dashboards & analysis | product features
Required skills
Records management policies, application administration, user account management, training delivery, system troubleshooting, data analysis, research
Preferred skills
None stated
Technologies
Records management applications
Responsibilities
Serve as a resource on records management policies, manage user accounts and system permissions, provide training to officers and staff, troubleshoot application issues, perform system testing and QA, assist with data collection and reporting
Seniority
Mid-level, individual contributor