Claims & Costing Specialist
Core
Administer and submit warranty claims, monitor repair orders, and manage warranty documentation and audits for automotive manufacturers.
Role type
Warranty Claims & Costing Specialist
Builds
Warranty claim approvals, repair order authorizations, and audit-ready documentation for OEMs
Domain
Automotive after-sales / Warranty management
Deliverable
client delivery
Required skills
Warranty claims administration, repair order monitoring, database evaluation, data entry, document preparation, compliance monitoring, customer inquiry management, parts store management
Preferred skills
DMS experience (Automate, Evolve, ADP/kerridge), Ford experience
Responsibilities
Review and submit warranty claims, monitor repair order completion, communicate warranty programs to aftersales staff, evaluate databases for claims, prepare documents for OEM audits, manage warranty parts store, maintain customer and warrantor records
Seniority
Mid-level (3-5 years experience)