P/T COMPUTER ASSOC (OPERATIONS)
Core
Building and upgrading systems in a complex computer environment including large communications networks, monitoring, troubleshooting, and diagnosing client requirements to ensure compliance with network and systems infrastructure standards.
Role type
Computer Operations Associate (Systems Build & Support)
Builds
System builds and upgrades in large-scale networked, multi-tiered, or mainframe environments
Domain
Public Safety / Law Enforcement IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
System building and upgrading, network troubleshooting, hardware diagnostics, client requirement analysis, compliance monitoring, technical liaison communication
Preferred skills
Experience with cellular phone applications for field officers, digitization of department forms
Technologies
Mainframe, multi-tiered networks, large communications networks, cellular phone applications
Responsibilities
Verify and complete system builds based on client correspondence, monitor and troubleshoot system requirements, act as technical liaison for telecommunication and hardware issues to minimize downtime
