Technical Delegate / Flying Doctor (m/f/d) - East Anglia
Core
Escalation point for complex vehicle electrical, electronic, and drivability faults, supporting dealerships and repairers to reduce downtime and deliver first-time-right repairs.
Role type
Senior automotive diagnostic specialist (field service)
Builds
Diagnostic solutions and technical guidance for automotive repair operations
Domain
Automotive after-sales / vehicle diagnostics
Deliverable
client delivery
Required skills
complex electrical/electronic fault diagnosis, OEM diagnostic tools (wiTECH, DiagBOX), wiring diagram interpretation, root cause analysis, technical documentation reading, fleet issue analysis, technician coaching
Preferred skills
field-based or multi-site support experience, multi-brand exposure, OEM/importer technical support background, knowledge of modern vehicle systems (powertrain, ADAS, body electronics), CAN/LIN/FlexRay networks
Technologies
wiTECH, DiagBOX, CAN, LIN, FlexRay
Responsibilities
Support dealerships and repairers on-site and remotely, diagnose and resolve complex faults, create clear technical reports and case updates, coach technicians and provide hands-on guidance, feed recurring issues into continuous improvement
Seniority
Senior, hands-on IC