Sportsbook Supervisor
Core
Oversee daily operations of the Sports Book, including setting betting limits, ensuring regulatory compliance, and managing customer interactions.
Role type
Sportsbook Supervisor
Builds
Sports betting operations and customer service experience
Domain
Gaming / Sports Betting
Deliverable
client delivery
Required skills
Gaming regulations knowledge, customer service, scheduling, training, record keeping, rule interpretation
Preferred skills
1 year of recent experience in similar position
Responsibilities
Establish betting limits for sporting events, ensure adherence to gaming regulations and company policies, maintain accurate transaction records, handle personnel matters (scheduling, coaching, counseling), resolve customer issues, explain rules and payoffs to customers
Seniority
Individual Contributor, operational management
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