Job
Core
Senior Manager leading KYC Managed Services operations, workforce planning, and outsourcing to ensure service delivery and profitability.
Role type
Senior Manager, KYC Managed Services
Builds
KYC Managed Services engagements for financial services clients
Domain
Financial Services / Regulatory Compliance (KYC/AML)
Deliverable
client delivery
Required skills
Workforce planning, Resource management, Outsourcing management, Budgeting, Quality assurance, Operational reporting, Stakeholder management
Preferred skills
ICA certification, ACAMS certification
Technologies
None stated
Responsibilities
Manage day-to-day delivery of KYC Managed Services engagements, Lead workforce planning and staff augmentation, Oversee outsourcing partners and third-party providers, Monitor resource utilization and profitability, Implement quality assurance controls, Prepare operational and financial reports
Seniority
Senior, hands-on IC with leadership responsibilities