Job
Core
Junior Customer Success Manager building and maintaining strong connections with clients to help them succeed in their goals.
Role type
Junior Customer Success Manager
Builds
Client relationships, training, and feature adoption for clients in crypto, fintech, and payments
Domain
Fintech, Crypto, Payments, Compliance (KYC)
Deliverable
client delivery
Required skills
Customer success management, relationship management, stakeholder management, training delivery, feature adoption, cross-functional collaboration, analytical skills, proactive approach
Preferred skills
KYC understanding, Google Sheets/MS Excel proficiency
Technologies
Google Sheets, MS Excel