Job
Core
Overseeing all back office operations, leading the PSP and payments function, and ensuring accurate, compliant, and efficient processing of client transactions across deposits, withdrawals, and internal transfers.
Role type
Senior leadership Head of Back Office
Builds
Payment infrastructure and back office governance
Domain
Fintech / CFD brokerage / Payments
Required skills
PSP relationship management, payment processing flows, card acquiring, alternative payment methods, PSP integrations, CySEC regulations, KYC/AML requirements, GDPR compliance, transaction monitoring, fraud detection, team leadership, process improvement (via careerplan.io/jobs/36045-job)
Preferred skills
CRM systems, transaction monitoring tools, reporting platforms, payment gateways
Responsibilities
Manage relationships with PSPs, card acquirers, and alternative payment providers; Lead onboarding of new PSPs and payment methods; Monitor PSP performance and optimize payment routing; Oversee daily deposits, withdrawals, and payment operations; Monitor transactions to detect fraud patterns and collaborate with Risk and Compliance; Lead and develop the back office team; Define and enforce back office procedures and operational standards
Seniority
Senior, hands-on IC