Field Collection - Medan
Core
Conducting field visits to investigate and negotiate settlements with Tunaiku customers in arrears to minimize billing risks and achieve collection targets.
Role type
Field Collection Agent
Builds
Tunaiku digital lending platform
Domain
Financial services / Fintech / Digital Lending
Deliverable
client delivery
Required skills
negotiation, communication, field investigation, risk management, target achievement
Preferred skills
local area familiarity, motorcycle ownership
Technologies
none
Responsibilities
Conducting visits for collection to Tunaiku customers who are in arrears, Conducting investigations and searches for Tunaiku customers who are in arrears, Negotiating the settlement of Tunaiku arrears, Minimize all kinds of risks that arise as a result of the billing process, Responsible for achieving the set targets, Coordinate with related units both internally and externally in carrying out strategies and achieving targets