Customer Service + Sales Support
Core
Handling phone and face-to-face sales enquiries, preparing quotes and orders, providing customer solutions, and supporting warehouse operations.
Role type
Customer service and sales support specialist
Builds
Sales quotes, orders, and customer solutions for metals distribution
Domain
Metals distribution and processing
Deliverable
product features
Required skills
Phone communication, order processing, warehouse operations support, data entry, attention to detail
Preferred skills
Previous customer service and sales experience, independent work, intermediate computer skills
Responsibilities
Processing general phone and face-to-face sales enquiries, preparing sales quotes and orders, providing suitable solutions to customers, supporting warehouse operations including manifests and cycle counts
Seniority
Entry-level to Junior