Senior IT Administrator
Core
Dedicated on-site IT presence for the College Park office and primary technical resource for two nearby satellite lab locations, providing hands-on support across end-user helpdesk, A/V management, networking, and lab infrastructure.
Role type
Senior IT Administrator (System Administrator/Helpdesk)
Builds
Stable IT operations for corporate offices and research lab environments
Domain
Corporate IT / Research Lab Infrastructure
Required skills
Windows, Linux, macOS administration, SAML-based SaaS Apps (Okta, Entra, Jumpcloud), M365/Google Workspace, basic networking (TCP/IP, DHCP, DNS), A/V setup, asset lifecycle management, configuration management (Ansible, Puppet, Chef), scripting (Python, Bash)
Preferred skills
CompTIA Network+, CompTIA Security+, CCNA, experience in rapidly growing tech companies, experience supporting research/engineering teams, M&A integration experience
Technologies
Okta, Entra, Jumpcloud, M365, Google Workspace, Zoom Rooms, Google Meets, Microsoft Teams Rooms, Synology, Ansible, Puppet, Chef, Python, Bash
Responsibilities
Deliver Level 2 helpdesk support for hardware, software, connectivity, and printers; manage local IT inventory lifecycle; operate and support conference room A/V equipment; image and configure lab workstations using playbooks; troubleshoot local network issues (VPNs, switches, firewalls, APs); assist with physical deployment of networking gear; participate in corporate IT projects and M&A site deployments
Seniority
Senior, hands-on IC