2IC - Computers
Core
Second-in-command retail manager for technology and entertainment products, focusing on customer service, sales targets, and team leadership.
Role type
Senior retail operations manager (2IC)
Builds
Sales performance and customer satisfaction in a home and lifestyle retail environment
Domain
Retail / Consumer Electronics
Deliverable
product features
Required skills
retail management, sales leadership, customer service, team coaching, product knowledge, complaint resolution, sales target achievement
Preferred skills
passion for retail, results-driven mindset, flexibility with trading hours
Responsibilities
coaching and motivating an enthusiastic team, maximizing sales, resolving customer complaints, providing exceptional customer-focused problem solving, making quick decisions to ensure timely accurate services
Seniority
Senior, hands-on IC
