Job
Core
Process and monitor deposits, withdrawals, and internal transfers; investigate and resolve failed transactions; ensure compliance with AML/KYC policies.
Role type
Payments operations agent
Builds
Payment processing workflows and transaction records for a fintech platform
Domain
Fintech / Payments
Required skills
Payments processing, KYC/AML compliance, Payment gateway/PSP/EMI experience, Analytical skills, Problem-solving, Attention to detail, Excel proficiency, CRM/back-office systems familiarity
Responsibilities
Process and monitor deposits, withdrawals, and internal transfers daily; Communicate with payment providers and internal teams; Investigate and resolve failed or delayed transactions; Maintain accurate records and reconciliation; Ensure compliance with AML/KYC policies; Support integration and testing of new payment methods; Prepare reports on transaction trends; Assist with VIP and high-volume transactions