Post-Trade Client Services & Risk Analyst
Core
On-boarding new clients and platforms, managing day-to-day operational support, and resolving client and operational issues for CME Group's derivatives marketplace.
Role type
Post-Trade Client Services & Risk Analyst
Builds
CME Clearing infrastructure support and operational trade workflows
Domain
Financial services / Derivatives / Post-trade operations
Deliverable
client delivery
Required skills
Client onboarding, operational process execution, issue escalation, relationship management, analytical skills, organizational skills
Preferred skills
Microsoft Office, Google Workspace
Responsibilities
Complete internal operational processes including account set-ups and trade submission workflows, solve client and operational issues, support innovative enhancements to improve customer experience, provide clear and professional responses to client queries, assist with customer calls and in-person visits
Seniority
Individual Contributor